Homecare is a deeply personal service that requires skill, trust, dependability and the right personality fit. While each of our caregivers is excellent, we don’t assign them to clients at random. Instead, we get to know our staff and our clients in order to match them successfully and encourage lasting relationships. Here’s a brief overview of how and why we approach homecare this way—to learn more about our services or schedule a consultation, please contact us. We’d be glad to hear from you.

Shared strengths

While each of our caregivers has a unique personality, they all share some important strengths. We only hire skilled, qualified, reliable Personal Support Workers (PSWs) who are dedicated to supporting clients with kindness, compassion and respect. We don’t hire anyone we wouldn’t send to our own parents’ home, and we understand that soft skills are just as important as professional qualifications. After all, senior care is about more than physically helping someone—it’s about making them feel safe and comfortable, sharing a laugh, knowing how they like their tea or coffee, and improving their quality of life. 

Personality and temperament 

Some clients appreciate an energetic caregiver who will engage in lively conversation, join them for meals or a game of cards and provide good company during their shift. We have many personable, outgoing caregivers who do just that! However, if your aging loved one prefers a caregiver who is warm and pleasant but also quiet, calm and gives your loved one more space, we can match you with someone who fits the bill. Our initial conversations with your family will help us decide which caregiver to schedule.

Listening to your feedback

Remember, while we strive to get these matches right on the first try, we can always introduce your aging loved one to a new caregiver as needed—this is never an issue for our team. In some cases, we find that a senior who thought they wanted a quiet caregiver actually enjoys someone more conversational, while an outgoing senior is best supported by a calming, soothing presence. One of the main reasons we get to know our clients and their families is so we can better understand their needs and make these successful matches. Thanks for reading and if you’re interested in learning more or booking a Personal Support Worker in Burlington, Oakville or the surrounding areas, please contact us. We look forward to speaking with you and getting to know your family.